Contact Us
International CPR Institute, Inc.
11161 E. State Rd. 70, Ste. 110-13
Lakewood Ranch, FL 34202
For support services, please send an email to info@icpri.com
THERE WILL BE A DELAY IN RECEIVING A RETURN PHONE CALL. PLEASE EMAIL US WITH YOUR QUESTION OR CONCERN AND WE'LL GET BACK TO YOU IMMEDIATELY.
I keep getting logged off every time I try to begin the course or take the quiz.
You simply have
a "cookie" stored on your computer that's bringing you to previously stored page. All you have to do is to
delete your cookies, open a new browser and login again.
If you have another computer at home or at work, just login from a second computer and you won't have
this problem. If not, try this:
If you're using Windows Explorer, click:
Tools
Internet Options (at the bottom)
Under Browsing History, click Delete
Click Delete again (leave the check marks where they are)
Click OK
Open a new browser and go to our website
www.icpri.com and login again.
I can't login to my account, what do I do?
Send an email to
info@icpri.com and include your email address.
We'll reset your login and email you the results quickly!
Can't print or save your certificate?
We can help, just send an email describing what you're having problems with:
info@icpri.com.
Need a copy of your wallet card?
Send an email with your information and we'll get a replacement out quickly:
info@icpri.com.
Have a question about our company or website? Visit our FAQs page, I'll bet you can find the answer quickly there:
http://www.icpri.com/faq.cfm
You didn't receive your wallet card?
They are mailed, by 1st class mail from the United States Post Office, the day after you complete the course. That could take anywhere from 3-5 days, you know the post office! If it's been longer than a week, chances are something is wrong. Send us an email and we'll investigate:
info@icpri.com.
Want information about our group or corporate rates?
Check our Frequently Asked Questions page, there's some great information and prices there:
http://www.icpri.com/faq.cfm
If you don't have access to email, our number is listed below but please be patient, there may be a delay in our response. Emails take priority over phone messages. We prefer emails, obviously, because we can respond much quicker and we hate when our clients have to wait for answers!
407-777-0177