June 2, 2021
The International CPR Institute recognizes that our clients value their right to privacy and want to be assured that any personal information that they provide to us will be used in accordance with their wishes. The International CPR Institute is committed to ensuring that you are fully informed as to how your personal information will be used and that it will be kept secure. WE DO NOT SELL, SHARE OR TRADE YOUR NAME WITH ANYONE. WE COLLECT YOUR EMAIL ADDRESS SO THAT WE MAY IDENTIFY YOU AND SEND YOU A COPY OF YOUR CERTIFICATE WHEN YOU COMPLETE YOUR COURSE. WE WILL SEND YOU EMAIL REMINDERS WHEN YOUR CERTIFICATION IS DUE FOR RENEWAL. An email will be sent approximately 30-days before, 2 weeks before and 24 hours before your certification is about to expire. Those are the only times you will receive an email from us unless you contact us for technical support or for the process of normally conducting business such as tech support or product information.
1. What information do we collect?
The International CPR Institute may collect personal information from you relating both to your identity and personal preferences. The International CPR Institute will endeavor only to collect such information as is necessary for the stated purpose for which we are collecting the information. For example, if you purchase a International CPR Institute service, we will require your personal information so that we can send you your login information, obtain payment and mail your wallet card. There are a number of different ways that we may collect personal information from you:
Communications from you
You may contact us providing your name and contact details and any other personal information contained in your message.
You may contact us in respect to technical assistance you require.
Periodically, we may contact you by email to advise that there has been a change in our PROMO code. This code will allow you to purchase a Renewal or New course in the future at a discounted rate. If you receive an email and wish to "Opt-out" of future contact, you will be given the opportunity opt-out when you receive the email. Again, we only email you periodically to provide the current discount PROMO code.
Registration of Products
Upon registration, you will be asked to provide certain information so that we can record you as an owner of The International CPR Institute course to help us in providing you with service and information. We require that you provide certain contact information.
If you wish to purchase from our website, we will require sufficient information to complete the purchase including your credit card information and your contact details. Whenever you enter our website, our web server automatically collects and aggregates information in respect of your visit. This information includes URLs or domains of referring websites, browser type, operating system, the pages that you access and the date and time of your visit. In general this aggregate information will not identify you personally. If we do correlate such information to you, we will treat it in accordance with this policy.
2. Purposes for which we use information
The International CPR Institute may gather personally identifiable information about you ONLY if you voluntarily choose to provide it yourself (for example: while submitting certain forms in or through the website, or while registering to The International CPR Institute Pricing section). If you choose not to provide required information, The International CPR Institute may not be able to comply with your request or provide certain services.
Information you provide upon registration will be used to keep a record of your purchases and will assist in providing assistance if you contact our customer support service. We will also use this information to inform you of any upgrades, new products or promotions that may be of interest to you.
When you purchase from our website store or directly from our Customer Services department, we will use your information to process payment and send you your login information. We do not save or store your credit card information on our server. We have no way of charging your credit card once you complete your payment. Only YOU can charge your credit card for payment of a course. Corporate clients can, at their discretion, keep credit card on file for all future payments. That information is stored as an encrypted file and we do not see the credit card number at any time.
We may use the information you provide us with for our own internal statistical and analytical purposes, to evaluate and profile customers, including customer preferences and purchasing trends, which we may use for marketing purposes and in respect of operations and development.
We may contact you to ensure that the information we have in our records is still correct and to add additional information to complete your profile.
3. Sharing of information with third parties
Although we make every effort to preserve user privacy, we may need to disclose personal information when required to do so by law or necessary to comply with a current judicial proceeding, a court order or legal process served on our Website.
We use commercially reasonable efforts to ensure that your information is stored and maintained in a secure environment. We have implemented procedures to ensure that your information is only made available to such designated staff as necessary to carry out the stated purposes that we have communicated to you.
Order information received by the store, including credit card information, is encrypted using Secure Sockets Layer (SSL). This ensures that your information is secure as it is sent over the Internet to our server.
This site is a general audience site which is neither designed nor intended to collect personal information from children who are under the age of 13. In order to ensure compliance with the provisions of the Children's Online Privacy Protection Act children under the age of 13 should not provide any personal information to this site. We ask that parents supervise their children while online.
8. Access, modification and accuracy of information
We take reasonable steps to ensure that the information that we receive from you is accurate and kept up to date. You have the right to access your information to verify the information that we have collected in respect of you. You also have the right to request that your information be modified or deleted, including any changes to any consent that you may have given in respect of us contacting you relating to information that you receive from us. You may also ask at any time that your preferences as to the type of communications that you receive from us are modified in order to stop receiving them or to be added to our email list. We will endeavor to deal with all such requests for access and modifications in a timely manner. We will not be able to comply with requests in respect of information that we may have archived as part our business operations.
9. Youtube Videos
10. CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information. California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below. If you are under 18 years of age, reside in California, and have a registered account with the Website, you have the right to request removal of unwanted data that you publicly post on the Website. To request removal of such data, please contact us using the contact information provided below, and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Website, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g. backups, etc.).
11. Retention and storage of information
We will retain your information for a reasonable time to permit us to use it for the purposes that we have communicated to you. We may use the services of third party companies to physically collect and store your information on our behalf. Any such companies will have to comply with the terms of this policy.
13. Business transfers
The information that is collected by The International CPR Institute is considered to be an asset. In the event that The International CPR Institute, any affiliated company, division or portions of its assets are acquired by another company, such information may be one of the transferred assets. We will take reasonable steps to place a notification of such a transfer on our website.
14. Acceptance of terms
By using our services, accessing our website or purchasing our products you are consenting to the practices relating to information collection and use that are described in this policy.
15. Contact us
Any requests for access to your information, modification of your information or questions in respect of this policy should be sent to the following email firstname.lastname@example.org